The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Contact me directly for any custom order inquiries. I will happily customize fabric/color/pattern (based on my stock at the time) or the item's size, in order to make sure that you are getting exactly what you need. I may (or may not) need to adjust the price accordingly, but all details will be agreed upon by both parties before I begin custom work.
Most of my items are machine washable in cold water/air dry (or tumble dry on lowest heat setting), unless otherwise stated in the individual listing. However, spot washing or hand washing your items when they are not heavily soiled will make them last the longest! I pre-wash all of my fabric in a hypoallergenic, Free & Clear detergent. I do not recommend the use of bleach or fabric softeners.
Wholesale options are available for some items. Please contact me directly if you have questions, or for a quote.
Shipping from Canada is expensive, but I do everything I can to ensure you aren't being overcharged. If you are buying several items and you aren't happy with the shipping cost being calculated at checkout, send me a message with your address and the items you are interested in - I will get a shipping quote based on the exact size/weight of the package. I will charge the exact shipping, no more.
Many of my items ship in Canada via lettermail, at the buyer's own risk, for $4. If you require tracking and insurance, message me before placing your order and I'll get an updated shipping quote for you.
Yes, if you are in the St. John's metro area send me a message, and we can arrange to meet up. I'll gladly send you a coupon code to remove any shipping charges!